The recent Library survey results are in and thanks to the 2422 of you who responded (a large increase on our last survey in 2006).
Here’s a look at what you said:
- You told us you love our staff – you rated them as most important. You also rated our staff and how they serve you as our best performing areas.
- Easy access to electronic resources, and a Library collection that meets your needs, were also very important areas.
- You gave us an overall satisfaction mark of 5.43 out of 7, and an overall quality mark of 5.53 out of 7. These scores are slightly up on the 2006 ones (thank you!) and put UTAS in the top half of Australian university libraries that have done the same survey. Our overall score puts us in the top 25% of other libraries.
You also told us where you think we could improve.
- that the Library collection should include more of what you need
- that course-specific resources should be easier to find and access
- that you need access to more computers to support study/research
- that you need more individual seating
We’re listening and we are currently looking at what we can do to address the issues you’ve raised. We’ll let you know what we’re planning!
